911 calls made from land lines or cable phone service are able to determine the location of the call and route the call to the appropriate agency assigned by the Village (Portage County Sheriff for police (330-678-7012), City of Kent for fire and EMS  (330-676-7393)).

Calls made over VOIP to 911 should also be successful in assigning the correct respondent as long as the person who set up VOIP on your computer selected and input the correct emergency responder for the specific emergency (Portage County Sheriff for police (330-678-7012), City of Kent for fire and EMS  (330-676-7393)).

Cell phone technology for 911 calls in the Village of Sugar Bush Knolls is not yet GPS-specific.  It is only able to identify which face of the local cell tower the call contacted.  Hence, this is probably not very accurate or precise in determining your location.

To Summarize:
911 calls using landline or cable phone service = work well
911 calls over VOIP = work if you set it up correctly
911 calls from cell phones in the Village = may or may not work, but risky

Swift911 — emergency notifications and public service announcement